Anyway, full response is below.
Dear Michael Jordan:
I am writing in response to your recent inquiry regarding
a purchase of a home. We apologize for any online issues
Please contact 1 of our Chase Loan Officers who will be
able to assist you with your questions and will be able to
help you with the preapproval process, please call
If you would prefer for a Loan Officer to call you, please
provide your best contact phone number.
Chase is committed to providing the highest level of
quality service. If you have questions about your current
mortgage, please contact Customer Care at 1-800-848-9136.
We appreciate your business and value our relationship
Chase Online Inquiries